Returns & Exchanges

At EKON, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel in original condition. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid shipping label to the outside of the box.

3

Ship It Back

Drop off your package at any authorized courier location; we will track the shipment and notify you once it arrives at our warehouse.

4

Receive Your Refund

Once our quality control team inspects the items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing